The Consumer Customer Restitution Manager is responsible for managing and execution of Restitution and Remediations for consumers, inclusive of Retail Banking, Small Business Banking, Retail Business Services, Sales and Enablement and Retail Risk Services and other areas providing consumer services. Manages hybrid teams made up of direct reports, indirect team members, co

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Manages the larger and more complex accounts in accordance with the terms of the various governing documents, applicable law, and consistent with the needs of the principals and income beneficiaries. Reviews, analyzes and interprets documents for direction; evaluates accounts for completeness and accuracy, monitors and reviews account transactions, responds to incoming co

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Delivery Excellence Provides strategic management of the overall Product program, ensuring that release schedules are met and risks managed. Leads a collaborative, dynamic Product planning process prioritizing efforts that align with Comerica and Technology strategies and provide the best value and outcome for the investment. While working with the delivery team, responsi

Implement and facilitate changes and additions to new and existing Treasury Management products by thorough analysis of documentation and coordination of error free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ internal Comerica applications/systems to obtain / research information such as

Implement and facilitate changes and additions to new and existing Treasury Management products by thorough analysis of documentation and coordination of error free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ internal Comerica applications/systems to obtain / research information such as

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Lead and manage our paid media planning for all lines of business and all paid media channels; determine the media channel mix to best resonate with our audiences and meet business goals. Leverage prior media knowledge and experience, agency resources, client data, and market understanding to conduct scenario planning. Provide direction to media agency partners to support